Customer Service-Gathering Customer Information-discussion Personal Statement

guest Service-Gathering Customer Information-discussion - individualized Statement ExampleThe form includes schooling from your name to financials and a number of other questions demonstrating your likes and dislikes. Then there are Enquiries and Complaints where companies come up record of guest enquires which can be about a specific point of intersection or service. Customer Reward Programs is another smart technique of getting customer information by offering them tempting rewards like discounts, promotions, cash backs and reward points. Another way of acquiring information is Customer Feedback Surveys which is of one most used method.From ethical point of view, gathering customers personal information is wrong to some extent. We should not forget that people do have the right to privacy consort to law but if they are deliberately providing their information to the companies then all the blame cannot be impose on companies.On the companys part, they should not collect pri vate information to the extent where customer feels insecure and the worst part is that companies who are gathering data just dont keep it to themselves it is usually leaked or sold to other companies specifically in the banking sector. At times companies also report your personal life associated to marital and monetary aspects.In my opinion there should be a resile to invade customers personal life and also customers should be careful while providing long information about themselves for the sake of rewards which might have unforeseen